gbt99 Terms and Conditions

These terms and conditions ("Terms") form a legally binding agreement between gbt99 ("Company", "we", "us") and the user ("you", "user") of the gbt99.cam website. By accessing this platform or creating an account, you acknowledge that you have fully read, understood and accepted these terms.

gbt99 is an online gaming and betting platform designed for players in Bangladesh. Our platform offers casino games, slots, live casino, sports betting and other gaming features. All services on the platform are provided under these terms.

These terms may apply in both English and Bengali. In the event of any dispute, the Bengali version will be considered authoritative.

To open an account on gbt99 and use its services, the following eligibility requirements must be met:

• You must be at least 21 years of age or older.
• You must provide a valid and active mobile number and email address.
• Each individual may register only one account.
• All information provided at the time of registration must be true, accurate and complete.
• The use of online gaming services must be legally permitted from your current location.

Registration Process

During account registration you will need to provide your name, mobile number, email address and password. We may request additional identification or documents for customer verification. gbt99 reserves the right to suspend or cancel an account if false or incomplete information is provided.

gbt99 is a platform for adults only. We take a strict stance against gambling by minors.

• Use of this platform is strictly prohibited for any person under the age of 21.
• gbt99 may request a copy of a national identity card or passport for age verification at any time.
• Withdrawals may be temporarily suspended until age verification is completed.
• If an account is found to belong to a minor, all funds will be forfeited and the account will be cancelled.

It is your responsibility to protect the security of your account. The following security rules are mandatory:

• Never share your login credentials (username and password) with anyone.
• Use a strong password that includes uppercase and lowercase letters, numbers and special characters.
• You should change your password regularly.
• If you notice any suspicious activity on your account, notify our support team immediately.
• gbt99 is not responsible for any misuse of your account if you have disclosed your credentials yourself.

Allowing others to use your account or transferring your account is strictly prohibited. Violating this rule will result in immediate account closure.

Deposit Terms

• The minimum deposit amount is ৳100 (per method).
• Accepted payment methods: bKash, Nagad and Rocket.
• Depositing from another person's account or card is strictly prohibited — the payment method must be your own.
• Your account balance will be credited once the deposit transaction has been verified.

Withdrawal Terms

• The minimum withdrawal amount is ৳500.
• Withdrawal processing time is generally 5–30 minutes.
• Withdrawals can only be made to the mobile banking account that was used for the deposit.
• Withdrawals may be suspended if identity verification has not been completed.
• If fraud or unusual activity is suspected, we reserve the right to delay a withdrawal for investigation.

gbt99 offers various types of bonuses and promotions. Accepting a bonus means you agree to the following conditions:

Welcome Bonus

• New members will receive a 150% bonus on their first deposit, up to a maximum of ৳20,000.
• The wagering requirement for this bonus is 20 times (deposit amount + bonus).
• Each user is eligible for the welcome bonus only once.

General Bonus Terms

• Bonus funds must meet the wagering requirements before they can be converted to cash.
• Wagering must be completed before the bonus expires; the expiry period will be stated in each offer.
• Multiple bonuses cannot be used at the same time unless specifically permitted.
• Only deposits made through bKash, Nagad or Rocket are eligible for bonuses.
• If bonus abuse is found, the bonus will be cancelled and any associated winnings will be forfeited.
• gbt99 reserves the right to change or withdraw any bonus offer without prior notice.

VIP Cashback Program

gbt99 has five VIP levels: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback is provided at each level. The applicable turnover must be completed to receive cashback. Level changes depend on gaming activity and are determined by the Company.

gbt99 is committed to ensuring a fair and transparent gaming environment. The following rules apply to gaming activities:

• All game outcomes are determined through Random Number Generator (RNG) technology, which is completely impartial.
• Each game has its own rules and it is your responsibility to know them before starting a game.
• If a game session is interrupted due to a network issue, it will resume from the point where the system left off or be resolved in accordance with the Company's policy.
• In sports betting, any bet placed after a market has closed will be considered void.
• If a technical error in any game results in an abnormal payout, gbt99 reserves the right to void that payout.

The following activities are strictly prohibited on the gbt99 platform. Engaging in them will result in account cancellation and forfeiture of funds:

• Creating multiple accounts or operating an account under a concealed identity.
• Abusing the bonus system, such as bonus hunting, arbitraging or bonus abuse.
• Manipulating any game or betting market, or using software to gain an unfair advantage.
• Attempting to breach the platform's security systems or engaging in hacking, phishing or similar activities.
• Making deposits using fraudulent or stolen payment methods.
• Using the platform for the purpose of money laundering.
• Colluding with other users to intentionally control the outcome of a game.
• Misconduct towards gbt99 staff or other users.

We reserve the right to notify the relevant authorities about any of the above activities.

gbt99 does not accept any liability for the following:

• A game session ending due to loss of internet connection or a problem with your device.
• Temporary service unavailability due to technical errors or server maintenance.
• Any error or issue on the part of a third-party game provider.
• Theft or loss of account credentials due to your own negligence or carelessness.
• Financial losses arising from gambling — you are placing bets of your own free will.

gbt99 strives to provide services while maintaining the highest level of professionalism and technical standards. However, no platform can guarantee complete accuracy.

All content on the gbt99 website — logos, designs, graphics, text, code and software — is owned by gbt99 or used under a valid licence.

• Copying, distributing or republishing any content from this site without the Company's written permission is prohibited.
• Ownership of game software and content remains with the respective game providers.
• Reading and using information for personal and non-commercial purposes is permitted.

gbt99 reserves the right to suspend or permanently close an account in the following circumstances:

• Violation of any provision of these terms.
• Suspicion of fraud, deception or money laundering.
• Providing false identity or documents.
• The account remaining inactive for an extended period.

Voluntary Account Closure

You can close your account at any time by notifying our support team. You should withdraw your balance before closing your account. Any active bonus funds will be cancelled.

Protecting your personal data is one of gbt99's highest priorities. We use modern SSL encryption and secure data storage.

• Your personal data will never be sold to third parties.
• Data may be used for service improvement, identity verification, and legal obligations.
• You can find detailed information on our Privacy Policy page.

gbt99 places the highest importance on responsible gaming. Gambling is a form of entertainment — it is not a source of income. We ask you to keep the following in mind:

• Play within your limits — only bet an amount that, if lost, will not affect your daily life.
• Placing more bets to recover losses is dangerous — avoid this habit.
• You can contact us to set deposit limits, session limits, or to use the self-exclusion feature.
• If you notice signs of gaming addiction, you should seek professional help.

Visit our Responsible Gaming page for detailed information and support.

If you have a dispute or complaint, follow the process below:

• First, contact our support team via 24/7 live chat.
• If the issue is not resolved via live chat, send a written complaint to [email protected].
• After receiving your complaint, we will try to respond within a maximum of 14 business days.
• In all disputes, gbt99's decision will be considered final and binding.

When submitting a complaint, you should include the transaction ID, game name, and a description of the incident.

gbt99 reserves the right to change, amend, or update any part of these terms at any time. Regarding changes:

• We will provide notice on the platform as much as possible before important changes take effect.
• If you continue using the platform after an update, you will be considered to have agreed to the new terms.
• If you do not agree to the new terms, you may close your account.

If you have any questions or uncertainties about these terms, please contact us:

• Email: [email protected]
• Live Chat: 24 hours a day, 7 days a week — support available in Bengali

Our support team is always ready to assist you with any matter. Use live chat for the fastest support.

Thank you for reading and understanding these terms. gbt99 is always by your side for a safe, enjoyable, and responsible gaming experience.