gbt99's Privacy Policy

1.1 Registration Information

When you open an account with gbt99, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Valid email address
• Password (stored in encrypted form)
• Preferred currency (Bangladeshi Taka / BDT)

1.2 Identity Verification Information (KYC)

For account verification and security purposes, we may ask you for identity document records, such as:

• National Identity Card (NID) or passport
• Driving license or other government-issued ID
• Mobile number linked to bKash, Nagad, or Rocket account

1.3 Financial Transaction Information

We collect financial information to process deposits and withdrawals. However, we do not directly store your bank account number or complete payment details. For transactions via bKash, Nagad, or Rocket, only the transaction reference and amount are kept on our servers.

1.4 Technical and Usage Information

When you browse our site, we may automatically collect the following information:

• IP address and device type
• Browser type and version
• Operating system used
• Pages visited and session duration
• Referring URL (which site you came from)
• Information collected through cookies and similar tracking technologies

2.1 Service Delivery and Operations

• Creating, verifying, and managing your account
• Processing financial transactions such as deposits, withdrawals, and bonuses
• Storing game history and betting records
• VIP program and rewards management
• Providing 24/7 live chat support

2.2 Security and Fraud Prevention

• Detecting and preventing unauthorized access to accounts
• Monitoring suspicious transactions or gaming activity
• Detecting multiple accounts or fraudulent activity
• Ensuring age verification (enforcing the 21+ rule)

2.3 Personalized Experience

• Game recommendations based on your preferences
• Relevant promotions and bonus offers
• Content customization based on your language and region
• Personalized alerts for responsible gaming

2.4 Compliance with Legal Obligations

We process information where necessary to comply with applicable laws and regulations. This includes complying with Anti-Money Laundering (AML) rules and responding to lawful requests from relevant authorities.

3.1 Service Provider Partners

Limited and necessary information may be shared with payment processors (bKash, Nagad, Rocket), cybersecurity providers, game software providers, and customer support tool providers. These partners operate under strict confidentiality agreements and cannot use your information independently.

3.2 Legal Obligations

In cases of court orders, lawful requests from government authorities, or legal requirements, we may be obligated to disclose information in accordance with the law. In such cases, we will always provide only the minimum necessary information.

3.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. In such circumstances, we will notify users in advance and the existing privacy policy will continue to apply.

4.1 Essential Cookies

These cookies are essential for the core functions of the site. They are used to maintain login sessions, manage security tokens, and save language preferences. If these cookies are disabled, the site will not function properly.

4.2 Performance and Analytics Cookies

We use analytics tools to understand how our users are using the site. This information is used to improve the quality of our services. Data collected by these cookies is generally in aggregated form and does not directly identify you.

4.3 Cookie Controls

You can control or delete cookies through your browser settings. However, please note that disabling essential cookies may cause some features of the site to stop working. The method for managing cookies may differ across different browsers.

5.1 Technical Security

• Use of SSL/TLS encryption for all data transmissions
• Encryption of sensitive information stored on servers
• Firewall and intrusion detection systems
• Regular security audits and vulnerability assessments
• Access controls and admin authentication

5.2 Organizational Security

• Access to user information restricted to authorized personnel only
• Regular privacy and security training for staff
• Rapid response plan in the event of a data breach
• Strict security agreements with third-party partners

5.3 What We Do in the Event of a Data Breach

If a data breach occurs, we will notify affected users by email as quickly as possible. We will provide transparent information about the nature of the incident, the potential impact, and the steps we have taken.

6.1 Active Accounts

While your account is active, gbt99 retains all your information. This information is needed to provide you with services, view your history, and resolve disputes.

6.2 After Account Closure

Even after an account is closed or becomes inactive, we retain certain information for a specified period to meet legal obligations and resolve disputes. After this period, information is securely deleted or anonymized.

6.3 Financial Transaction Records

Information relating to financial transactions is retained for a legally prescribed period to maintain compliance with Anti-Money Laundering rules and other financial regulations.

gbt99 strictly prohibits participation by those under 21 years of age (minors). We do not knowingly collect or process any personal information from minors. If we become aware that a user is a minor, their account will be closed immediately and all their information will be deleted.

If a parent suspects that their child has registered on our platform, please contact our support immediately.

gbt99 may update this privacy policy from time to time. For any significant changes, we will update the "Last Updated" date at the top of this page and notify registered users by email. We recommend that you visit this page regularly.

If you continue to use our services after a change, you will be considered to have accepted the updated policy. If you do not agree with the new policy, you will have the option to close your account.